Frequently asked questions


Do we offer early check-in or late check-out

Yes for $25 extra we offer early check-in at 1:00pm or late check-out of 12:00pm (noon)

What time is check in and check out

Check in is at 3pm Check out is at 10am

Can we bring a grill or have a camp fire

No open flame is allowed inside the animal sacturary. Grilling is allowed inside of the pool area. We do have a grill for you.

Animal Encounters

Can I book more than 1 encounter?

After you book your first encounter you will be given the option to add an additional one.

Do I have to pay if I am not participating?

Yes each person who enters our facility has to pay

Can we take pictures?

Yes please do.